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Table of Contents

  1. What are the special qualities of this practice?
  2. What is different about our appointment schedule?
  3. Why does postgraduate doctor training benefit the patient?
  4. Who benefits from a multi-doctor practice?
  5. What is special about the anesthetic safety and pain management program at our hospital?
  6. How do our doctors remain up to date on treatments and surgical protocols?

What are the special qualities of this practice?

Although our outward appearance is that of any established veterinary hospital, how we operate is extraordinary.

bulletStandard appointment times that are 2 to 3 times the national average
bulletWe want to be able to spend the time needed to answer all of your questions and discuss all of your options - and yet, we charge less than some hospitals spending 1/2 the time we do with our patients 
bulletGeneral practitioners with formal post-graduate training
bulletAdvanced training enhances the effectiveness and efficiency of our diagnostic and treatment options - this provides a better value for our clients
bulletAn Anesthetic Safety and Pain Management Program that has few rivals anywhere in the country
bulletMaximal safety and minimal discomfort - what more need we say?
bulletContinuing education that includes yearly retraining at the university level
bulletYearly retraining with the specialists at the university level gives us the best way of incorporating new techniques into our practice
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What is different about our appointment schedule?

Most veterinary practices schedule 4 to 6 patients per hour per doctor. 

bulletWe schedule 2 patients per hour per doctor. 
bulletWe feel this extra time is in the patient's best interest. We can review the patient record, discuss patient history, perform a thorough examination, and make appropriate follow-up plans. 
bulletThere are practices charging higher examination fees that schedule 1/2 of the doctor time that we do.  We feel that we are the best veterinary value in the Buffalo area.
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Why does postgraduate doctor training benefit the patient?

98% of the veterinarians in general private practice rely on the basic training obtained during the 4 year veterinary medical school program. This 4 year program spreads the studies over many animal species including cows, pigs, horses, goats, sheep, dogs, cats, birds, and other exotic animals. 

bulletThe post-graduate Internship Matching Program is a highly competitive program for top veterinary graduates. Only 10% of graduating seniors are accepted. Most of the participants remain in an academic setting rather than enter private practice. 
bulletDuring this year long program, the participants concentrate exclusively on either small animals or large animals depending upon their preference. 
bulletThe participants work closely with top veterinary specialists in a much more "hands on" fashion than is possible during base veterinary medical school. The experiences gained during an internship last a lifetime.
bulletWe are fortunate to have a veterinarian with such training on our staff; Dr. Bob Stein. We are only aware of 1 other veterinarian in general veterinary practice in the Buffalo area to have such training.
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Who benefits from a multi-doctor practice?

Some have said that they prefer a single doctor practice so that they can see the same doctor every visit. The problem here is that there are going to be times when the doctor is going to be out of the office. Who cover then?

bulletMultiple doctor practices always have someone who is familiar with the practice's staff and systems present at the hospital
bulletWith multiple doctors we can review each others cases to insure the best possible approach to each case
bulletDoctors can attend a variety of continuing education programs bringing back tips to share with the other doctors
bulletEach doctor has his/her strengths and favored interests - multiple doctors help blend the best balance of these elements
bulletIn a multi-doctor practice you can choose a  primary veterinarian - one who you can see on a routine basis
bulletIn the event of an urgent problem, it may be necessary to see one of the other excellent veterinarians on our staff
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What is special about the anesthetic safety and pain management program at our hospital?

Veterinary anesthesia is one of the least well developed areas of the profession. Most veterinarians settle on a single anesthetic protocol which they try to apply to all patients.  Dr. Stein has been working with the board certified veterinary anesthesia specialists at Michigan State University for the past 4 years. He has developed a highly sophisticated anesthetic program that allows our practice to maintain familiarity with multiple protocols for each patient category from young and healthy patients to aged or severely ill patients.

bulletEach patient should viewed as an individual allowing the supervising veterinarian to tailor the anesthetic protocol to the needs of the patient
bulletIV catheters are placed in every possible patient
bulletThis is a critical safety measure and it is standard procedure at our practice
bulletAnesthetic monitoring includes pulse oximeter, ECG heart monitor, and Indirect Blood Pressure monitor for every anesthetized patient
bulletWe have 3 or more of each of these monitors as well as a sophisticated End Tidal Carbon Dioxide Monitor available for our patients safety
bulletThorough monitoring allows for the early detection of small abnormalities so they may be corrected before a major problem develops
bulletAnesthetic specific records are maintained on each anesthetized patient so that we can most effectively manage future anesthetic events to the best benefit of the patient
bulletOur practice maintains a detailed anesthesia protocol guide providing an extraordinary reference for our staff to maximize our application of high level anesthesia.
bulletWe have been at the forefront of the evolution of meaningful veterinary pain management. We have developed and fine tuned our protocols over the past 10 years. We have numerous options for effective pain control. There remains an inadequate overall approach to pain control within our profession. You will not find that to a problem at our practice.
bulletWe invite our clients to spend time observing at our hospital. They are called Day Interns. We love to show off this extremely important practice advantage.

 

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How do our doctors remain up to date on treatment and surgical protocols?

We require our veterinary staff to pursue continuing education on a regular basis. 

bulletDr. Stein is committed to training a minimum of 2 weeks per year directly working with the specialists at Michigan State University. 
bulletThe Buffalo Academy of Veterinary Medicine is a regional CE organization of which all our doctors are members. Dr. Stein is a past president of this wonderful group.
bulletThe staff rotates attending the various CE programs conducted around the country. 
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Robert M. Stein, D.V.M.
Copyright © 2000 Robert M. Stein, D.V.M., P.C. All rights reserved.
Revised: January 29, 2005 .

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